Data protection information for visitors to the website


We, the Hilgenberg GmbH, Strauchgraben 2, 34323 Malsfeld, Tel.: +49 (0) 56 61 73 03 0, E-Mail: set out below which of your data we process on this website. Should you have any questions relating to data protection, our data protection officer would be happy to respond at hilgenberg-gmbh(at) Further contact information on


Purpose, legal basis, categories of recipients, storage period for the data processing

Purpose: Presentation of the company and provision of services and/or sale of products, as well as communication through the Internet


The purpose of data processing on this website is to provide information about the products and services of our company, combined with the opportunity for users to be able to make contact with the appropriate contact person in house. 


We process personal data in accordance with the following legal bases:

    • Art. 6 (1)(a) GDPR for the processing of personal data with the consent of the data subject.
    • Art. 6 (1)(b) GDPR for the processing of personal data necessary for the performance of a contract with the data subject, as well as for taking appropriate steps prior to entering into a contract.
    • Art. 6 (1)(c) GDPR for the processing necessary for compliance with a legal obligation to which we are subject in accordance with applicable EU law or in accordance with the applicable law of a country in which the GDPR is applicable in whole or in part.
    • Art. 6 (1)(f) GDPR for the processing of personal data necessary to protect the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject. Legitimate interests are, in par-ticular, our commercial interest to be able to provide our website, the security of information, the enforcement of our own legal claims and the compliance with further legislation.


    To this end, in the context of service provision, we use service providers that have been separately bound to maintain confidentiality and to protect data. Data shall only be disclosed to a third party in the exist-ence of overriding statutory provisions. No data is transmitted to third countries. When you visit the website, a connection is established with your browser. The information collected, which is listed below, is stored in temporary system files and recorded automatically: IP address of your device, data and time of access, name and URL of files accessed, website from which access is initiated or from which you are directed to our site (referrer URL), browser used and, where applicable, the operating system of your device, as well as the name of your provider.  The data specified is processed by us for the purpose of seamlessly establishing a connection and for sys-tem security. The connection data created is automatically deleted is and is not retained for more than seven days. If the website is used improperly, log files, which need to be retained for evidence purposes, are saved until the incident is clarified. 

    Use of cookies

    This website uses so-called “cookies”, or text files, which are stored on your computer and which enable your use of the website to be analyzed. The information produced by the cookie about the way you use this website is used to analyze visitor behavior on the website and to improve our information offering. The legal basis for data processing is Art. 6 (1)(f) GDPR (legitimate interests). The optimization of the web presence constitutes such a legitimate interest. The information gained is only used for internal statistical analysis and is not passed on to third parties. The cookies are removed after 2 years. You can prevent cookies from being saved by changing the appropriate setting in your browser software; how-ever, we would like to point out that in this case you would not be able to use all the features of this website to their full extent. Data is collected anonymously; the data collected cannot be related to you.


    Banner with information regarding to the use of cookies

    For the fulfillment of obligations under Artt. 12 ff. GDPR we display a banner with information regarding to our use of cookies. This banner is provided by Cloudflare, Inc. 101 Townsend St., San Francisco, CA 94107, USA ("Cloudflare"). The legal basis for the use of this banner is Art. 6 (1) (c) GDPR. Your visit to our website will be logged by Cloudflare. Personal data may be processed by Cloudflare, e. g. your IP address, information about your system configuration and your data traffic to our website. This is done to ensure the safety of our website. The legal basis for this is Art. 6 (1) (f) GDPR (legitimate interests). The security of our website is such a legitimate interest. For more information about processing by Cloudflare, see


    Contact form

    Should you wish to write to us using our contact from, your data from the form is processed to deal with your concern. The legal basis for the transmission of data to us is Art. 6 (1)(a) GDPR. You may withdraw your consent under data protection law at any time with effect for the future. The data is then removed. If there is no legal obligation to retain data arising from your enquiry (e.g. an order), the data is removed after three years. Your data is transmitted internally to the competent contact person to process your enquiry. Data is not transmitted to a third party without your approval.


    Google Analytics

    This website uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses so-called “cookies”, text files, which are stored on your computer and which enable your use of the website to be analyzed. The legal basis for this processing in your consent pursuant to Art. 6 (1)(a) GDPR. The information generated by the cookie about your use of this website is usually transferred to a Google server in the US where it is stored. However, if IP anonymization is enabled on this website, your IP ad-dress is truncated by Google beforehand within member states of the European Union or in contracting parties to the Agreement on the European Economic Area. The full IP address is only transferred in excep-tional circumstances to a Google service in the US where it is truncated. On behalf of the operator of this website, Google shall use this information to evaluate your use of the website, to generate reports on website activities and to provide the website operator with other services associated with the use of the website and of the Internet. The IP address transmitted by your browser within the framework of Google Analytics is not amalgamated with other data held by Google. You can prevent cookies from being saved by changing the appropriate setting in your browser soft-ware; however, we would like to point out that in this case you would not be able to use all the features of this website to their full extent. You can also prevent the data generated by the cookie (including your IP address) and related to your use of the website from being collected by Google, and the processing of this data by Google, by downloading and installing the available browser plugin under the following link



    The purpose of sending the newsletter is to provide information about new products and services from our company. Your consent is required for subscription to the newsletter, the legal basis for the data processing is Art. 6 (1) lit. a GDPR. Data is not transmitted to third parties. The so-called “double opt-in process” is used when subscribing to the newsletter. You must actively confirm the request for the newslet-ter again by clicking on the link in the email sent to you. You may unsubscribe at any time by clicking on the “Unsubscribe” link. You can also send us an unsubscribe request by email to the afore-mentioned address.


    Your right to information, rectification, deletion, object and data portability

    You may avail yourself of your right to information, rectification and deletion of data at any time. Simply contact us using one of the methods described above. Should you require data to be deleted, which we are still legally obligated to retain, access to your data will be restricted (blocked). The same applies to an appeal. You may avail yourself of your right to data portability if the recipient and ourselves have the technical means. 


    Right of appeal

    You have the option at any time to lodge an appeal with a data protection supervisory authority.


    Data security / encryption 

    This website uses “Hypertext Transfer Protocol Secure” (https). The connection between your browser and our server is encrypted.


    Currency of and changes to this privacy statement

    We reserve the right to change the content of this privacy statement at any time. This is usually done if the services used are subject to further development or adaptation. You can view the current privacy statement on our website. Date of this statement: 03.02.2021

    • Glass tube with side-opening
    • Glass fibers with sphere formed end
    • NMR Tubes with thread for low vacuum applications
    • Mark tubes with special inner surface
    • Mini test tubes with extended flange
    • New preform for redrawing of capillaries
    • Test tubes with sagging at the bottom
    • Cloning cylinders with numbering
    • Large-volume theta cross-section capillaries
    • High tightness with new standard cap
    • Complex component made of quartz glass
    • Dropper pipettes in many sizes and designs
    • Packing glasses protected from light
    • Ampoules with built-in test leckage
    • Thick-walled sample vessels
    • Measuring ampoules with conical bottom
    • Special glass capillaries for measurements
    • Glass capillaries with constriction
    • Finely scaled glass cannulas
    • CNC processing of glass plates
    • New 5 mm NMR standard caps
    • Glass crucible for thermal analyses
    • Glass capillaries with graduation
    • Square capillary with 9 internal channels
    • 9-fold capillary made of borosilicate glass 3.3
    • Our tool for cutting glass capillaries
    • Diamond wire for cutting capillaries
    • Sight glasses (laser structured)
    • Very thick-walled capillaries
    • Polyimide coated filling needles
    • Ampoules with small volume
    • NMR tubes colored (UV protection)
    • NMR septum caps (increased denseness)
    • NMR tubes (barcode & constriction)
    • Mark tubes with perforated bottom
    • Test tubes with hole e.g. as vent
    • Test tubes with grooved rim
    • Oval capillaires (thin-walled)
    • Triangular capillaries (thin-walled)
    • Twisted capillaries by hot forming
    • Multi-channel capillaries (circular array)
    • Special light pipe made of glass
    • Luggin-capillary for measurements
    • Test mandrels (different materials)
    • Carpoules with special-rolled rim
    • Glass capillary for the stimulation
    • XRD-capillary with Luer-connector
    • Glass nozzle with seal-and retaining ring
    • Glass capillary with side-mounted connectors
    • Easily destructible glass ampoules
    • Glass rods with surface patterning
    • Long-conical focusing nozzles
    • Surface patterning of glass substrates
    • Laser sublimation-drilling in flat capillaries
    • Thin needles up to 180 ° flexible
    • Glass needles with curved tip
    • Polished to precision glass rings
    • Glass rods with partially-frosted surface
    • Sealing glass with high thermal expansion